Significant rules include the EU General Product Safety Regulation, which includes obligations for online marketplaces and protocols for product recalls and consumer remedies where safety concerns arise.

Sister regimes, such as competition law and digital law, increasingly take account of consumer protection issues.

Companies in consumer-facing sectors need to keep up-to-speed with these developments so that they understand the potential impact of stricter compliance requirements on their global value chain and can take appropriate remedial action where necessary.

Whether you are a new market entrant, an existing operator needing to manage regulatory challenges or litigation, or an industry association or third country government seeking to influence EU legislative texts, our team can help.

We also advise on consumer protection considerations relevant to issues such as product labelling, advertising, sales promotions and warranties.

We use our sophisticated understanding of the EU and Member State rules and of how regulators operate to advise clients on the implications of EU consumer protection and product safety laws on their businesses.

We have expertise in sectors ranging from electrical/electronic and mechanical equipment to personal protective equipment and toys and we frequently advise clients on Registration, Evaluation, Authorisation and Restriction of Chemicals (REACH) and other rules relevant to the chemicals industry.